Not satisfied? Please, don't hesitate to contact us. We will look for a solution together! If you're still not satisfied, please, know that there are multiple options.

Below are your options:

• You can contact Safeshops via this url (no English version of the page is available, but we are 100% sure they speak English):  https://www.safeshops.be/nl/consumers-complaints/
• You can contact the Consumer Mediation Service: https://consumerombudsman.be/en
• You can contact the European Consumer Mediation Service:  https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN